Responsible gaming is more than a policy — it is a core commitment at hivip. We want you to enjoy gaming as a form of entertainment, not as a source of stress or addiction.
Responsible gaming means enjoying gaming consciously, with a plan, and within your means. hivip believes gaming should be a fun form of entertainment — never a source of financial stress or emotional hardship.
Online gaming and betting are growing in popularity across Bangladesh. With that growth comes the responsibility to play smart. At hivip, every player's wellbeing matters more to us than business. That's why our platform includes multiple protective tools you can use at any time.
Gaming addiction is a real issue. The World Health Organization (WHO) has recognized it as a legitimate mental health condition. However, with the right awareness and steps, it is entirely possible to protect yourself from this risk.
Hivip's responsible gaming policy is developed in accordance with international gaming organization guidelines. We want you to enjoy gaming for the long term.
It's not always easy to notice when gaming shifts from entertainment to a problem. If you or someone you know shows any of the signs below, seek help right away.
If three or more of the above signs apply to you, it's a cause for concern. Don't wait — contact hivip's support team today. Everything is handled in complete confidence.
Financial control is the most important aspect of responsible gaming. Before playing at hivip, set a clear budget and stick to it. Following the tips below can significantly reduce the risk of financial harm.
Keep in mind: Gaming is a form of entertainment, not a source of income. Think of it the same way you budget for a movie or a meal out.
It's easy to lose track of time while gaming. Excessive play not only raises the risk of addiction but also takes a toll on your physical and mental wellbeing. Stay mindful of how you manage your time at hivip.
Set yourself a time limit before each gaming session. Take regular breaks instead of playing for hours on end — at least 10 minutes every hour helps you stay in control of your decisions.
Sometimes the bravest decision is to stop. At hivip, you can set a temporary break or a longer self-exclusion period on your account whenever you need it. These features are completely free and take effect at your request.
Once self-exclusion is active, your account cannot be reactivated before the period ends. This is intentional — so you can take a genuine break.
Hivip strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and KYC documents are requested in cases of suspicion.
Take a few simple steps to prevent younger family members from accessing hivip on your device.
Use these tools now to keep your gaming experience safe.
If you feel that you or someone you know may be struggling with gaming addiction, don't hesitate to reach out.
Answer the following questions honestly. This is a brief self-assessment.
Have any of these happened to you in the last 30 days?
Have you spent more than your set budget and been unable to stop?
Have you placed more bets trying to recover lost money?
Have you tried to cut back or stop gaming but couldn't?
Have you prioritized gaming over work, family, or relationships?
Have you lied to family or friends about your gaming?
Have you turned to gaming to escape stress or loneliness?
If you answer "Yes" to 2 or more questions, our support team is ready to help. Contact Us Now →
Are you following these habits?
You set a time and spending limit before each session.
You see gaming as entertainment, not a source of income.
You spend quality time with family and friends.
You accept losses without feeling the urge to chase them with more bets.
You're maintaining proper sleep, eating habits, and daily responsibilities.
You have hivip's protective tools switched on.
If you follow all of these, you're among our responsible gamers. hivip is always here for you.
We want you to stay in control of your own gaming experience. These tools are completely free and available whenever you need them.
Set a maximum daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately, but increasing it requires a 7-day waiting period.
Instant EffectSet a maximum duration for each gaming session. When the time is up, hivip will automatically alert you and log you out if needed.
Automatic AlertsAfter a set period, a pop-up notification will show how long you've played and how much you've spent. This helps you make informed decisions.
Raising AwarenessTemporarily suspend your gaming for 1 to 30 days. During this period, you will not be able to log in or make deposits.
Temporary BreakFully deactivate your account for anywhere between 3 months and 5 years. During this period, the account will not be reactivated under any circumstances.
Long-Term ProtectionSet a maximum amount for a single bet. This protects you from large losses in moments of impulse.
Financial Protection